Patient Care Assistance Perth

Service Description

This service is suitable for patients and clients who are able to assist. Mobile Nursing and Health Services provides top-notch patient care assistance services that can help alleviate the stress and burden of caring for a loved one. Our trained professionals offer a range of services, including daily bathing, pad change, bedroom tidy, as well as assistance with activities of daily living such as dressing, grooming, and mobility support. Let us help you provide the best possible care for your loved one or for your business.

Cancellation Policy

At MOBILE NHS, we understand that unexpected situations can arise, requiring changes to scheduled appointments. To accommodate our clients' needs, we have established the following cancellation and rescheduling policy: 1. Cancellation Policy: Clients and patients have the flexibility to cancel their scheduled appointments up to 4 hours before the start time without incurring any cancellation fees. Cancellations made within 2 hours of the scheduled start time will be subject to not receiving a refund for their booking. 2. Rescheduling Policy: We encourage clients and patients to reschedule appointments promptly if the need arises. Appointments can be rescheduled up to 2 hours before the original start time without any additional fees. If rescheduling is requested within 2 hours of the appointment, we will make every effort to accommodate the request based on staff availability. 3. How to Cancel or Reschedule: To cancel or reschedule an appointment, clients and patients can contact our office using our 'Contact' form online during business hours and after-hours. We will be notified immediately of you filling in this form. 4. Late Cancellation Fees: Cancellations made within 2 hours of the scheduled start time will result in no refund of the fee booking fee. 5. Exceptions: Exceptions to the cancellation and rescheduling policy may be made in case of emergencies or extenuating circumstances. We appreciate clients informing us of such situations as soon as possible to discuss potential accommodations. 6. No-Show Policy: Clients or patients who do not respond to a scheduled appointment at the premises without prior notice may be subject to a no-show fee. This fee will be communicated at the time of scheduling and outlined in the service agreement. By adhering to this policy, MOBILE NHS can effectively manage appointments and ensure the availability of our services to all clients. We appreciate your understanding and cooperation in respecting the time and resources of our dedicated nursing and home care professionals.

Contact Details