Domestic Aid / Caregiver
The Comfort of Home, The Assurance of Care
Service Description
At MobileNHS, we understand that there is no place quite like home. We are dedicated to providing compassionate, professional, and personalized domestic aid and in-home caregiving services right here in North Coogee and coastal suburbs of Perth. Our mission is to support the independence and dignity of you or your loved ones, allowing you to live comfortably and safely in the environment you cherish most. Our Personalised In-Home Services MobileNHS delivers a comprehensive range of non-medical care tailored to meet individual needs, promoting a higher quality of life and providing peace of mind to families. For NDIS clients, please do not book through this application, please contact us directly via our Contact Form.
Cancellation Policy
At MobileNHS, we understand that unexpected situations can arise, requiring changes to scheduled appointments. To accommodate our clients' needs, we have established the following cancellation and rescheduling policy: 1. Cancellation Policy: Clients and patients have the flexibility to cancel their scheduled appointments up to 4 hours before the start time without incurring any cancellation fees. Cancellations made within 2 hours of the scheduled start time will be subject to not receiving a refund for their booking. 2. Rescheduling Policy: We encourage clients and patients to reschedule appointments promptly if the need arises. Appointments can be rescheduled up to 2 hours before the original start time without any additional fees. If rescheduling is requested within 2 hours of the appointment, we will make every effort to accommodate the request based on staff availability. 3. How to Cancel or Reschedule: To cancel or reschedule an appointment, clients and patients can contact our office using our 'Contact' form online during business hours and after-hours. We will be notified immediately of you filling in this form. 4. Late Cancellation Fees: Cancellations made within 2 hours of the scheduled start time will result in no refund of the fee booking fee. 5. Exceptions: Exceptions to the cancellation and rescheduling policy may be made in case of emergencies or extenuating circumstances. We appreciate clients informing us of such situations as soon as possible to discuss potential accommodations. 6. No-Show Policy: Clients or patients who do not respond to a scheduled appointment at the premises without prior notice may be subject to a no-show fee. This fee will be communicated at the time of scheduling and outlined in the service agreement. By adhering to this policy, MobileNHS can effectively manage appointments and ensure the availability of our services to all clients. We appreciate your understanding and cooperation in respecting the time and resources of our dedicated nursing and home care professionals.
Contact Details
mobilenahs@gmail.com
North Coogee WA, Australia