8 Hour Post Operative Care - Afternoon
2pm to 9pm
Service Description
Private fee paying service for patients that are recovering from elective surgery. At MobileNHS North Coogee, our dedicated caregivers are committed to enhancing the well-being of our patients and clients through exceptional support. Each caregiver spends 8 hours with every individual, delivering personalised personal care and clinical interventions tailored to specific needs. We take pride in fostering compassionate, professional care that promotes health and independence. We wish to be perfectly clear about the role of MobileNHS in your recovery: MobileNHS is not a substitute for planned hospital care. You must remain under the care of your hospital for the full duration of your pre-planned stay. Our service is designed only to ease the burdens of recovery by providing supplementary nursing support at home. Do not inform your surgical team that you no longer require your planned hospitalisation because you have engaged our service. We are not a registered 'Hospital in the Home' healthcare provider. We do not pick you up and take you home on the day of your surgery.
Cancellation Policy
At MobileNHS, we understand that unexpected situations can arise, requiring changes to scheduled appointments. To accommodate our clients' needs, we have established the following cancellation and rescheduling policy: 1. Cancellation Policy: Clients and patients have the flexibility to cancel their scheduled appointments up to 4 hours before the start time without incurring any cancellation fees. Cancellations made within 2 hours of the scheduled start time will be subject to not receiving a refund for their booking. 2. Rescheduling Policy: We encourage clients and patients to reschedule appointments promptly if the need arises. Appointments can be rescheduled up to 2 hours before the original start time without any additional fees. If rescheduling is requested within 2 hours of the appointment, we will make every effort to accommodate the request based on staff availability. 3. How to Cancel or Reschedule: To cancel or reschedule an appointment, clients and patients can contact our office using our 'Contact' form online during business hours and after-hours. We will be notified immediately of you filling in this form. 4. Late Cancellation Fees: Cancellations made within 2 hours of the scheduled start time will result in no refund of the fee booking fee. 5. Exceptions: Exceptions to the cancellation and rescheduling policy may be made in case of emergencies or extenuating circumstances. We appreciate clients informing us of such situations as soon as possible to discuss potential accommodations. 6. No-Show Policy: Clients or patients who do not respond to a scheduled appointment at the premises without prior notice may be subject to a no-show fee. This fee will be communicated at the time of scheduling and outlined in the service agreement. By adhering to this policy, MobileNHS can effectively manage appointments and ensure the availability of our services to all clients. We appreciate your understanding and cooperation in respecting the time and resources of our dedicated nursing and home care professionals.
Contact Details
mobilenahs@gmail.com
North Coogee WA, Australia